There are many benefits to choosing a Cloud Based Business Phone System. However, one of the few drawbacks of the Cloud is the potential of hackers and cybercriminals to compromise your system. Securing your cloud system can sometimes prove challenging if your organization lacks the training and expertise to handle such an undertaking. Here’s what you need to know to make sure your Cloud Based Business Phone System is secure.
First of all, what exactly is the cloud? With cloud based systems, nothing is stored on-site. This is one reason the cloud helps save you money. They are also reliable and come with great features (i.e., voicemail to text, find me, follow me, drag and drop call flow, etc.).
Securing the Cloud
In order to function, the cloud transmits data on your existing data network. As long as you take some basic security measures, using your network to make voice calls is just as secure as traditional calling. Here’s what you should do:
With a traditional Business Phone System, you use copper wires to send voice signals. You don’t really have much say over how it is accomplished. However, with the Cloud you can choose to add an additional layer of security by encrypting your calls.
Using a VPN allows your remote employees to create a virtual tunnel straight to your company’s network. This minimizes signal exposure. When you combine this with encryption, it makes calls over a VPN extremely secure.
Separate VLAN Dedicated to VoIP Traffic
There are no guarantees in cybersecurity. However, if you segment your network with virtual local area networks (VLANs) and dedicate specific traffic to each VLAN, you can allow your admins to easily monitor and protect your system. This is a great way to add an additional layer of security on top of encryption and VPNs.