Most businesses these days have realized that landlines are a dying technology. For one, the cost of Traditional Business Phone Systems are soaring. They also are difficult to maintain, as parts are increasingly difficult to come by. VoIP is clearly the future. However, how do you upgrade to VoIP without any stress? After all, it can prove challenging to switch to a new technology. Here’s how:
The most important step is to find the right provider. Without the right provider, the rest of the upgrade won’t go well. When looking for a provider, make sure that they can handle your call volume requirements. You also need to ensure that their pricing fits into your budget. While you don’t want to simply go with the cheapest option, you also don’t want to extend yourself either. Lastly, you should make sure that their customer service is top notch. If they can’t help you after the install, you should consider someone else.
VoIP has a lot of programming benefits. Make sure that you can take advantage of options such as call flows, automated attendant options, and customer communication demands. This is a great way to use your Business Phone System to increase your availability for customers.
Oftentimes the biggest stressor of upgrading to VoIP is installation day. Make sure you select the proper day and time, because you will have to set aside time for training. Your provider will handle training your employees as well as porting your numbers. While, as mentioned, it will take time, it shouldn’t be intrusive.
Also, you need to be aware that when you upgrade to VoIP, there will be changes. Most of the changes are positive, but you will need to get used to them. The training session with the technician should help alleviate some of the stress of getting used to a new system.