In the article “It’s Simple: Today’s Fast Just Isn’t Fast Enough,” Avaya.com blogger Isabelle Guis explores customer expectations in terms of speed. Customers expect an instantaneous response to their inquiries (heaven forbid Google take a few seconds to load), quicker turnaround from suppliers, and fast customer service. Unfortunately, fast never seems to be fast enough.
“It goes without saying that today just about every aspect of life is moving faster, and business communications is no exception,” writes Guis.
The good news is that you can easily increase speed and improve customer service with the help of Avaya technology. This is especially true for small businesses.
“Because of their size, small businesses have the ability to be more nimble, quick to respond, and simple and easy to do business with,” explains Guis.
While larger businesses are much slower to adopt new, faster technology – hindered by their size – small businesses have the luxury of quickly and more easily integrating new technology into the fold. And with Unified Communications, “a technology that simplifies communications by enabling employees to seamlessly use the most appropriate communications device at the most appropriate time,” these small businesses can deliver the same fast, personalized service as those larger organizations.
Unified Communications with Avaya IP Office allows you to take advantage of all of our built-in calling features including capabilities like instant messaging, video chat, test-to-speech email reading and many more. Best of all, Avaya IP Office is the most cost effective small business phone system on the market today, boasting one of the lowest Total Costs of Ownership (TCOs)!
“Simplifying anything usually results in the process getting faster. Communications is no exception,” writes Guis. “Today, IP Office is simpler, easier and faster to sell and install, and easier for customers to understand, buy, learn and use.”
Want to learn more about Avaya IP Office?
Advanced Communication Systems is a national vendor of Avaya telecommunications products. We are here to help you select the communication system for your business. And we have experience in every major industry sector and business size. ACS offers business telephone solutions – from traditional PRI to Unified Communications to VoIP – and maintenance services that help you leverage the value of your business’s telephone system investment.
Interested in learning more about Avaya IP Office? Contact Advanced Communication Systems at 1-800-750-3624 or visit BuyTelephoneSystem.com today! You can also follow Advanced Communication Systems on Facebook, Twitter, LinkedIn, and Google+.