Everything we do in the business world revolves around communication. It is the backbone of business, from customer service to sales to internal communications. Everything revolves around some form of communication, whether it is over-the-phone, via email or in person. So, as you can imagine, good communication skills are essential in the workplace. These skills are crucial for luring new clients, keeping the clients you have happy, and performing almost every task throughout your day.
The 7 C’s of Business Communication
The following 7 C’s of communication can be applied to everything you do in business. From meetings to emails to conference calls and so much more. The 7 C’s include:
- Clear: Be clear in what you have to say.
- Concise: Do not ramble on. Get to the point.
- Concrete: Be solid and firm in your communication.
- Correct: Make sure what you are saying is accurate.
- Coherent: Make sure you are understood.
- Complete: Make sure you get your entire point across the first time around.
- Courteous: Always be polite.
Following the 7 C’s will help you be a more effective communicator in the office, which will, in turn, help you be more efficient and productive.
Now, we are going to throw an 8th “C” at you: Call Advanced Communication Systems (ACS). The secret to effective business communication is an effective business phone system. At ACS, we will help you understand the available communications technologies and help you choose the solution that best meets your needs and budget restraints.
Hopefully you have found our blog, “Improving Office Communication: Tips for Better Business,” helpful. If you have any questions, please contact Advanced Communication Solutions by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today! You can also follow Advanced Communication Systems on Facebook, Twitter, LinkedIn, and Google+.