One of the things Small to Medium Sized Businesses (SMBs) seem to hear most often is that they should switch to the Cloud. A lot of companies are certainly moving to the Cloud. Is it a good fit for your particular business though?
First things first, what is the Cloud? Simply put, it works the same way as your on-premise Business Phone System except it is hosted by a vendor within their data center. With the Cloud, your service is delivered via the Internet. Here are some questions to ask yourself to see if it is a good fit for you.
Do you have reliable internet?
Your internet is one of the most important considerations when pondering a switch to the Cloud. Your network needs to meet certain criteria in order to have high quality voice. You’ll need to have the provider you’re considering validate your bandwidth, packet loss, latency, and jitter to make sure you are a good fit for the Cloud.
Is the company growth something you’re considering?
While it can prove difficult to predict future growth, it should be a factor when considering a Business Phone System. The Cloud is one of the better options if you think future growth is probable because it allows you to add users with the click of a button.
Do you have multiple offices or remote employees?
Many companies these days have employees that work from home. The Cloud is a good fit if this describes your business, because as long as your remote employee has internet access, they can use their Business Phone System. This same technology also makes the communication needs of multiple offices more cost effective and efficient.