If your company is failing to keep up with the increasing pace of an ever-changing business world, you’re not alone. The majority of all contact with customers—68%—takes place by phone. If your phone system is antiquated, it might be time for an update!
You Can’t Keep Up with Customer Service
A larger business needs to ensure that employees are able to take calls wherever their location happens to be. If your phone system is unable to meet the demand of a rising amount of phone calls each day, it may be time to upgrade.
Your Current Phone System Can’t Integrate With Your Cloud
Any growing business is susceptible to stress. However, with the right technology you can make the changes go smoothly. One upgrade to reduce growing pains and ensure that all calls are answered in a timely fashion is a cloud-based phone system. Adding a new phone should be as simple as a few clicks. With the new cloud services, you can add a new phone in a matter of minutes. If your current business phone system doesn’t support easy growth, it’s probably not the best phone system for your business.
You’re Current System Lacks Functionality
Handling every call may seem like a daunting task, but not if you can route them to your cell when you’re away from the office. VoipNow has multiple functionalities such as filtering incoming calls based on Caller ID, forwarding calls to your handset, time of call, and rules. With the FollowMe function the call is shifted from phone to phone until you answer the one nearest to you. VoipNow Mobile can even virtualize your desk phone on your smartphone!
A fluid phone system that is compatible with everything else in your office is the only way to ensure that your customers receive the care they deserve.
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