These days, many businesses have outsourced their business phone operations to IT professionals. This doesn’t include just managing the network either; oftentimes they handle migrating to the cloud. Therefore, many IT professionals have become great influencers regarding what type of phone service a business uses.
More and more, IT professionals recommend Hosted VoIP to their clients. This is because they want their clients to keep up with the progression of technology. In this regard, businesses and their IT firms are often on the same page; keeping up with technology is one of the prerequisites of business longevity. If a company fails to do this, replacement parts for their aging system become harder to find. This isn’t a problem with the cloud, which only requires a company to purchase VoIP handsets. Additionally, VoIP has lower costs and produces a prompt return on investment.
Another reason IT professionals prefer VoIP is that older phone systems were under the jurisdiction of the system manufacturer and required others to do any troubleshooting. Hosted VoIP gives more control to the IT company because the phones operate over an Ethernet network.
IT Professionals use Hosted VoIP in Their Own Offices
The fact is, people tend to recommend products and solutions that they themselves love. IT Professionals are no different. As stated previously, VoIP allows companies to stay with the times and tends to save money. There are other bells and whistles that would make any company love VoIP too. Hosted VoIP has soft phones, which allows users to answer calls from anywhere without the caller noticing that they aren’t at their desk. You can also receive voicemail as text in an email. These features are especially valuable to companies with a large remote workforce.