Business has taken off and you now are enjoying multiple locations. You installed new office phone systems which allows you to have central answering, DID’s to enable customers to reach staff directly, and voicemails are being returned in a timely manner. But what about the human touch? What is the best method of keeping staff members connected to each other? Now that you have the technology, it’s time to put it to use.
Time Zone Differences..No Problem!
Need to leave work on time, but expecting that important call from a client from a different time zone? With many office phone systems voice messages appear in your email outbox, so even though you left work at 5 p.m, your cell phone will advise you that a new voicemail message has arrived.
Far, Far Away…
You are on the East coast and have a prospective client on the West coast but no time to fly for a face to face meeting. Web conferencing is your answer! Coordinating your office phone system and web conferencing will solve that problem, as well as giving your client that personal touch feel. Being able to read your client’s body language has many benefits for that all important presentation as well. Once the deal is sealed and you must coordinate a plethora of information, sharing spreadsheets and other functions will make your project run seamlessly.
Where Are You?
Are you out to lunch, conferring with a client or just unavailable? By using the desktop applications your co-workers will be able to see when you can take a call. With some applications you can call them once they return and you see the mouse move!
Mobility is great!
Most businesses have workers in the field. What’s the best way to communicate? Employees use their cell phone as their office phone of course! When the receptionist calls the technician from her office phone system she just simply dials his extension #. How easy is that?!
Communication and adding a personal touch are key to any successful business. Advanced Communication Systems is here to serve our clients and help you understand the options you have for your office phone systems. Call ACS today to see how we can help improve your communication with your team and your clients.