Whether it’s caused by a big storm or some other unpredictable problem, phone system issues can create large problems. If your business hasn’t prepared for an unexpected outage, productivity can greatly suffer, costing your company money as well as resulting in unhappy customers.
In the past the one way to guarantee that this didn’t happen was to duplicate all of your systems and implement a complex disaster recovery plan. Unfortunately, this means a huge investment in equipment and infrastructure. For this reason, many companies have opted to cross their fingers and hope for the best.
Today, there’s a much better solution that is cost-effective and more efficient. Cloud-based business phone systems have advanced system recovery and business continuity in the event of an outage.
Cloud based systems are hosted virtually. This means that there is no need to worry about the same type of disruptions that are typical with on-premise or landline services. Even if Internet service is interrupted, phone calls can be automatically routed to a backup cell phone. Here are a few more note-worthy benefits:
- Cloud-based phone systems have huge flexibility. Call flows can be re-directed as needed from one site to another.
- If you find yourself in the unfortunate circumstance of a total power and internet failure, cloud-based phone systems would still allow employees to connect from anywhere that they are able to obtain power and a data connection— their home, the local shop, wherever!
- Cloud-based phone systems are less expensive up-front than on-premise solutions, even including a built-in disaster recovery plan.
Give Jay Faulconer a call to discuss your options should the unexpected happen!
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