There are a few different reasons why cloud-based communications (Voice over Internet Protocol, Session Initiation Protocol, etc.) have been growing in popularity. For one, they offer your business the ability to work on existing devices that don’t require additional hardware. Secondly, communication and collaboration are easier with the new features you gain. Lastly, you can save a vast amount of money with them. The reason that they are so cost-friendly is in large part because you make calls online.
While there are many different ways in which to make an online call, they all have one key point in common; all online calls rely on internet data connections rather than wired connections via a phone line. In other words, cloud-based communications transmit digital signals rather than electrical signals.
The Best Way to Make a Call Online
If your business is going to make a web-based phone call from either a softphone or a VoIP desktop phone, there are certain accommodations that have to be made if you want to retain the highest quality voice connection. Voice traffic, like video streaming or file streaming, can unfortunately prove burdensome to a network. In order to optimize calls for voice traffic you need to do a quick network bandwidth assessment. In many cases, your current bandwidth will prove more than adequate to handle voice traffic. If not, you will need to do a simple network remediation. Depending on the size of your network and the volume of your data network, this can oftentimes only take a few hours.
However you choose to make an online call, don’t bypass the network bandwidth assessment; if you do, you may find that your calls are choppy. If you have any questions regarding Cloud Business Phone Systems, please contact us. You can also follow us on LinkedIn.