Communications has changed immensely with features such as email, text messaging, and video conferencing. Nevertheless, a business phone system is still vital to a company. However, that doesn’t mean you don’t want to modernize at all; in many cases, businesses stick with an outdated business phone system simply because they’re used to it. If any of the following rings true, it may be time to consider an upgrade.
How to Tell if you should Upgrade your Business Phone System
1. You Lack Features
Your system is outdated if you can’t get on a conference call without assistance. Not only is this inconvenient for you, but it lends a bad impression of you to clients and prospective customers. Not only do most modern business phone systems offer conference calls, many can even integrate with Microsoft Office, along with other valuable features.
2. It’s Difficult to Scale
A business phone system must be able to expand or shrink along with the size of your company. If you still have a traditional business phone system, you will find it difficult and expensive to scale.
3. Your Office is Relocating
If your company is changing locations, that is the perfect time it install a new business phone system. If you try to take an older system along with you, you will likely encounter large costs to uninstall, transport, and reinstall it. Furthermore, during this period you won’t have access to it.
4. Maintenance and Repairs Cost Too Much
If you have an older phone system that constantly breaks down, it can often cost more in repairs than it would to simply replace the system.
What to do if you Need an Update
If you’re ready to upgrade after reading that list, VoIP (Voice over Internet Protocol) is a great option for many businesses. As you may know, VoIP uses a broadband internet connection rather than a landline to make calls.
Some of the benefits are:
- Routing calls to another phone when an employee is unavailable
- Simple and inexpensive to transport
- Conference call capability, among other convenient features