There’s a reason there are so many types of business phone systems. The various types of systems permit different companies to select the option that best fits their individual needs. Business owners have the ability to communicate efficiently with not only clients but also business owners. Different types of business phone systems allow them to expand their business and spread their brand. PBX Systems has emerged in recent years due to it flexibility and unique benefits. In this blog we will discuss what a PBX system is and how it works.
What is a PBX system?
PBX system stands for Private Branch Exchange system. It operates on software to connect to different lines throughout your office. There are businesses that still like to have a traditional operator, but there are others that have selected more modern options revolving around computers.
How It Works
PBX phone systems have software that has a computer that switches calls from one line to another in your office. It then uses digital signals that convert to analog with the use of outside telephone services. This means that with a PBX system you won’t have the need for multiple phone lines and transfers. The bottom line is that a PBX can save you money; you won’t have to have a dedicated employee to transfer calls. Additionally, a PBX system is easy to expand and grow with your business.
Types of PBX systems
There are multiple types of PBX phone systems. A traditional PBX system utilizes traditional landlines to connect different phone lines and extensions. The downside to a traditional PBX system is that necessitates the most equipment for maintenance. The second type of system mixes PBX and VoIP (Voice of Internet Protocol). The combination of PBX and VoIP operates over the internet and compresses call data into digital packets. If you don’t have a lot of internet bandwidth, we don’t recommend this option; your system will be limited by internet bandwidth rather than number of phone lines. Next, you have hosted PBX systems. These operate on an off-site VoIP provider that uses a network to send calls. Lastly, there are virtual PBX systems which outside companies operate for you. This means less work for your business.
The type of PBX system you choose is entirely determinable by the specifications of your business. If you want to go the route of a PBX system, you have to do your homework to find the one that best suits your needs.
If you have any questions regarding Business Phone Systems, please contact Advanced Communication Systems today at 800-750-3624. You can also follow us on Facebook.
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