A big part of deciding which type of business phone system is right for your business is bearing in mind what technology you presently have. It is also important to determine how fast you plan to grow and how much your company uses the Internet. Keeping some of those things in mind, here is a guide to determining which of the following business phone systems is best for you.
Virtual Phone Systems
One option is a virtual phone system. This type of business phone system has a main business phone number that connects to remote workers. These remote workers then use their own mobile or home phones to link into the system. If your company has a lot of employees that work from home, a virtual business phone system can prove a good option. However, before you make the switch, it is important to realize that a virtual system isn’t a full-fledged phone system and depend on your own personal devices (and their phone bills). If you expect a lot of growth, a virtual system can prove more trouble than it’s worth.
Traditional business phone systems are simple and straightforward. They are supported by the phone company and require an on-premises PBX hardware. While this sounds easy, it can be frustrating during set up and when you require repairs and maintenance. Making matters more burdensome, many phone providers are phasing out traditional systems in favor of cloud-based systems. Therefore, this makes it even more of a challenge when you need help with the system.
VoIP Phone Systems
VoIP business phone systems operate off of an internet connection instead of traditional landlines. Rather than relying on large, costly PBX hardware, VoIP can give you a plethora of features with only an internet connection. VoIP features typically include computer integration, voicemail to email, automated attendants, and more. Furthermore, VoIP is almost always cheaper than a traditional system and can scale easily with your company. The only real downside is that you must have consistent Internet to ensure that there isn’t a disruption to your phone service.