When it comes to running a successful business, downtime can be a real killer. And what is one of the most common causes of downtime? Your business phone system! So if you would like to maximize the uptime of your Avaya telephone system, then you need to call Advanced Communication Systems (ACS) today.
Our Maintenance & Support Plan is an affordable alternative to Avaya support and maintenance plans… the alternative they’d like you to believe doesn’t exist. To learn more about our Maintenance and Support or to request a quote click here.
Benefits of an ACS following Maintenance and Support Plan
- ACS engineers are trained on all Avaya systems, allowing us to provide expert support. Our certified technicians possess an average of 15 years of experience.
- ACS engineers are available 24/7, ensuring your phone system is back up before too long.
- Our technicians deliver expert system design reviews, installation, testing, and post-installation maintenance.
- ACS allows customers to view the status of all repairs online.
- ACS’s Outpost monitoring system provides real-time monitoring, proactive problem detection, and 24 x 7 trouble ticketing of your system, modem access, power, and environmental conditions mean minimum downtime.
- Our customer service is tailored to the needs of each individual customer.
- And so much more!
ACS offers the following Maintenance and Support Programs:
- Basic Maintenance Program
- Platinum Service Program
- Preventive Maintenance Program
And with over 1,200 certified service professionals nationwide, ACS is ready and able to handle your service requests quickly and courteously. Best of all, we take a partnership approach to maintenance — enabling you to minimize your maintenance expense and customize the support to meet your unique needs. We provide flexible Partnership Hours that you use how you see fit — for maintenance, moves/adds/changes, engineering, or training.
If you have any questions about Phone Systems Maintenance & Repair please contact Advanced Communication Solutions by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today!
Our commitment to your organization encompasses your business needs now and into the future. We thoroughly analyze your requirements and devise a solution flexible enough to grow and change as your business evolves.