When choosing a Business Phone System, there are endless options. This is a good thing though; when choosing such an important tool for your business, you want the perfect fit. Here is what to consider when deciding which system is the best fit for your company.
VoIP and PBX
VoIP (also known as Voice over Internet Protocol) is a cloud-based Business Phone System. It does not require traditional phone hardware. VoIP is one of the most popular options for small businesses for a few different reasons. Because VoIP relies on the Internet, it can save you money, allow you to easily scale your business, and let your employees access the system from anywhere.
A PBX system (or a Private Branch Exchange) is enterprise-grade. In other words, it allows for easy call transferring within your office. In the past, PBX systems have been known as analog. In the modern world, however, they have evolved to include digital signals. This is fantastic because you can switch your system from analog phones to digital within your network.
How to Choose Which System is Best for Your Business
One of your first concerns should be your budget. While you don’t want to simply pick the cheapest option, it is important not to go over what is practical either. Picking a VoIP system is a much lower initial investment because there isn’t a lot of equipment involved with it. A PBX system, however, does have a steep initial investment because you have to purchase the hardware.
Both systems offer great call quality. However, with VoIP you have to remember that the reliability can depend on your internet connection. Whether you are in the office or working from home with VoIP, be sure that your bandwidth can support your system. If it can, VoIP is an extremely reliable option for your business.
VoIP is one of the most flexible systems available. Because there isn’t any hardware, you can add more numbers and users virtually. With a PBX, you have to plan ahead to add numbers and users.