SIP Trunking is rapidly growing in popularity across the business world; in part due to the large amount of money you can save on your monthly phone bill. However, if you do decide to make the switch, there are a few things you need to keep in mind first.
Make SIP Priority
Odds are there is already a lot of traffic on your network. Implementing SIP Trunking may end up causing unexpected delays (slower email speeds and worse audio quality on VoIP calls). It’s not hard to avoid this though. If you use the QoS feature on a business-level router and switches, your voice calls with have priority on the network. This way, your bandwidth will take care of calls before videos.
Know Your Network Prior to SIP
If you switch to SIP Trunking, you also need to know how many simultaneous calls you make. It’s also important to review all of your call logs to find out the number of minutes your business utilizes at its’ most busy times.
Furthermore, you need to realize that SIP operates on bandwidth. If you don’t have the necessary amount of bandwidth, you will have dropped calls, busy signals, and bad audio. Fortunately, bandwidth is not expensive, and you can add the necessary amount depending on how many calls your business makes at its’ busiest time.
SIP Needs Security
SIP is in plain text, meaning it is not difficult to decipher a SIP call. This means that you need the appropriate security in place; otherwise intruders can run a packet capture tool and get the audio from a given call. Fortunately, there are programs for SIP that are essentially firewall for SIP. Make sure that you have them in place prior to placing calls on a SIP system.