Have you noticed more of your business operational costs are going towards expensive telecommunication technology? Are you trying to cut back cost for your business? You can find an affordable solution by purchasing call accounting products.
What is call accounting?
Call accounting products and services give businesses the opportunity to record traditional phone conversations as well as VoIP networks.
What are the benefits of call accounting?
You can access valuable customer feedback at any time because call accounting can allow you to read and comprehend any outbound or inbound phone calls, while saving you time and money. The call accounting will log the time of original phone calls and when those phone call were terminated. It will tell you the time and day. Call accounting will help you identify better ways to save your company money on making phone calls as well as routing business phone calls.
Advance Communication Solutions, Inc. has a variety of call accounting solutions to offer your business. Here are just a few of the call accounting software solutions we can offer you:
–TapIT Software to keep track of telephone abuse, sale calls, collection calls and customer service.
–TAPIT EX software to monitor all your company’s outgoing calls to collect information on how to better address your customer needs.
– Trisys TAPIT EX Call Accounting this software includes single user and multi-user applications for electronic key telephone systems that have KSU and PBX with call detail recorder (CDAR) and Station Message Detail Reporting (SMDR) capabilities. To put it simple, all data collected from incoming and outgoing calls will be stored on a computer hard disk. Your company can use this invaluable for company reports so you can make informative decisions on better managing your business.
You can have peace of mind knowing exactly how many abandoned calls are happening for your business and further identify common customer complaints so you can discover solutions.
When you know what your customers need and want from your business, you can successfully expand your business in ways you could have never accomplished without effective and reliable call accounting software. Let us help you make your staff more productive and improve your revenue optimization today with our business telephone systems and solutions.
Help your company take off and start communicating in an easier and more effective way. Advanced Communication Systems is here to provide you simple means of communication that truly mobilize your employees and clients to better stay in touch and keep your company running efficiently.
If you have any questions about call accounting, please contact Advanced Communication Solutions by calling 1-800-750-3624.