One of the most important aspects of maintaining a viable business is consistency. If your clients are to remain loyal, then your business has to deliver a quality product and service during each and every customer interaction. This presents unique challenges for companies with multiple branches and sites. How are you to appear as one company with one image if you have hundreds of employees spread out at different sites? It can make delegating duties among branches nearly impossible. Hosted VoIP might be the solution for such businesses.
Upfront Costs
Hosted VoIP systems do not require a lot of upfront costs for individual sites. With an analog business phone system, each site would need to purchase a separate system and coordinate amongst themselves. With a hosted system, your company would essentially be one site located in the cloud. You simply have to advise what the address is for each individual site and within days your business can have an operational system.
Time
Once the system is programmed, setting up your hosted VoIP business phone system is as simple as plugging the phones into routers and switches. There is no need to deploy IT to each location which saves your business time and makes your initial deployment quicker. In addition, if any problems arise IT will not have to rush to each and every site to troubleshoot.
Ease of Changes
If your business is seasonal or on a high growth trajectory, VoIP is ideal. As your business grows or scales back, you can alter how many seats/phones you want with a pay per month plan. Many providers allow month to month contracts for your multi-site business phone system knowing that you will have to adjust; you can keep the phone handsets for each busy season, but the recurring pricing would change as needed.
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