Auto attendants are a Business Phone System feature that can save your company time and money. They are also useful for remote employees, which is especially valuable in today’s business world. Auto attendants aren’t just for big companies either; they are great for small Business Phone Systems. There are many different types of auto attendants, each with its own set of features and benefits. In this blog post, we’ll take a look at the best types of auto attendants for businesses of all sizes.
Virtual Receptionist
One type of auto attendant is the virtual receptionist. Virtual receptionists can answer calls, take messages, and transfer callers to the appropriate extension. They can also provide information about your business, such as your hours of operation and directions to your office. Virtual receptionists are a great option for small businesses that don’t have the budget for a full-time receptionist.
Call Queue
Another type of auto attendant is the call queue. Call queues allow callers to be placed on hold until an available agent can take their call. This is a great option for businesses that receive a high volume of calls. Call queues can also be used to route calls to specific agents or groups of agents.
VoIP Business Phone System
If you’re looking for an auto attendant that can do it all, consider a VoIP system. One of the best Business Phone Systems overall, a VoIP system uses the internet to make and receive calls. VoIP systems come with a variety of advanced features such as video conferencing, twinning to a mobile device, call forwarding, and call routing. VoIP systems also include auto attendants. With a VoIP system, you can have your calls routed to different extensions or numbers, depending on the time of day or the caller’s location. You can also set up call queues and use virtual receptionists.
Conclusion
No matter what type of business you have, there’s an auto attendant that’s right for you. To find the best auto attendant for your business, consider your needs and budget. Then, compare the features of different auto attendants to find the one that’s best for your business.
If you have any questions regarding Business Phone Systems, please contact Advanced Communication Systems today at 800-750-3624. Please feel free to also follow us on Twitter.
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