If you are familiar with VoIP (Voice over Internet Protocol), you are probably aware that it can forward calls to mobile devices and create text transcripts of voicemails, but has the technology plateaued? The short answer is, no! Like all technology, it evolves and improves over time. Thus, whether you are a current VoIP user or not, it might be a good idea to upgrade so that you can take advantage of some of the newest VoIP features.
If you want to eliminate robocalls and telemarketers, VoIP might be a great option for you. VoIP now has spam filters that analyze data so that potential callers and telemarketers can be told apart. Most spam filters are as effective as the ones you use everyday for email. Furthermore, you can manually input numbers into the system in the event that any unwanted calls slip through.
Interactive Voice Response
Interactive Voice Response allows businesses to route calls to the appropriate client or staff number. This feature reduces the amount of cold calling and undesired calls, which will save time and money!
Network Down Forward
One of the biggest hesitations businesses have with VoIP is bandwidth requirements. Now though, with network down forward, it is not as big of a deal. When this feature is implemented, you can send calls to a signal-based mobile device when the internet is down. Now, clients and customers can always reach out whether your internet is down or not!