There is a time where all technology is useful and performs in the manner in which it is intended; in other words, it adds worth to your business. However, what happens when an older piece of technology (like your business phone system) stops adding worth to your business but still functions? This may seem like a positive because you can delay upgrading. However, the risks may not be worth it:
- What happens if an older piece of technology suddenly stops working and disrupts your business?
- What happens if you have to repeatedly pay expensive maintenance bills?
- What happens when your competitors gain access to newer and better technology?
Modern Business Phone Systems
If any of the following questions have answers that you don’t like, it may prove worthwhile to upgrade. After all, business phone systems aren’t simply for placing calls anymore. Modern systems are designed to integrate directly into your specific business. They can streamline your operations, enhance customer service, and reduce costs. In some cases, businesses who upgrade find that the savings pay for the system in a short period of time.
Sometimes, however, “if it isn’t broke, don’t fix it” is an appropriate adage. Here are some guidelines that may help your decision:
- You haven’t updated your present business phone system for several years and the hardware or software on your present system isn’t supported any longer.
- Your business is growing or you plan to relocate in the near future.
- You plan on operating your business for at least another five to ten years.
- Your business does a lot of conference calls.
- You engage in a lot of mobile communications, E-mail, and social media.
- Real data about your callers and tracking marketing successes is important to you.
- You would like to streamline communications with newer features.
- You have remote employees or multiple locations.