The Internet has taken on the role that phone calls once did in many facets of communication. However, one of the exceptions is in business, where most customers think that calling is the fastest way to get in touch with you. The Virtual Business Phone System marries all of the conveniences of the Internet with the traditional aspects of a business phone system. Here are five surprising things that your Virtual Business Phone can do for your company.
1. Better Customer Service
A Virtual Business Phone allows you to keep track of details from callers, thereby improving customer service. You can also record all calls and voicemails so that you can listen and learn about your callers. This will help you to better assist your customer and turn them into repeat clients.
2. Save Your Business Money
Believe it or not but payroll can account for around one third of your company’s budget. A Virtual Phone System allows you to cut costs with auto-attendants. An auto-attendant greets all of your callers with a customizable message, therefore removing the need for a receptionist. Furthermore, Virtual Phone System’s are hosted on the cloud, reducing equipment and maintenance costs.
3. Take Your Calls On-the-Go
In the modern business world, work often happens outside of the office. Customer and clients demand the ability to reach you whether you’re in the office or working remotely. This is where a Virtual Business Phone System comes in handy. It can route calls wherever you need: your mobile device, another department, or another employee. It can also send the caller to voicemail if no one else is available.
If you have any questions regarding a Virtual Business Phone System, or business phone systems in general, please contact Advanced Communication Systems today at 800-750-3624. You can also follow us on Facebook.