VoIP business phone systems have radically altered the ways businesses handle their communication needs. The benefits, from voicemail, e-faxing, and softphones, are innumerable. However, one of the drawbacks is that you run the risk of getting hacked. Without taking the proper security precautions, hackers could easily attack your VoIP business phone system. We’ve listed some indications that your system might be hacked below.
Fake Anti-Virus Messages
VoIP business phone systems operate off of the Internet, and thus can receive some of the same issues as Internet browsers. If your employees begin receiving false antivirus pop-ups when your VoIP business phone system is in use, it is time for an IT professional to review your business phone system to see if malware is the culprit.
Double Check Your Call History
If your call history contains numbers that you don’t recognize or irregular call patterns, it might be an indication that your system has been hacked. Even if you aren’t worried about hacking, it’s typically wise to frequently review your business phone system to guard against irregularities.
Your Bill is Sky High
If your VoIP business phone system bill has suddenly shot through the roof, it is irrefutable that something is amiss. If your bill has doubled or tripled, it is time to call your IT professional, because it is a sure indication that you might have been hacked.
Microphones and Webcams are Acting Strangely
This is one of the most common indications that you might have been hacked. Sometimes when a hacker has infested your system, you will discover that your webcams and microphones you use through your VoIP system are being turned on without the worker doing so. The hackers’ intent in doing so could be to try to garner information about your business. A lot of hackers steal sensitive financial information using this method.