One of the most common types of business phone systems in the modern business world is VoIP. A VoIP Business Phone System allows your company many features that can aid your business. Not only can you grow your company by taking advantage of some of these features, but it is less expensive than many types of phone systems. Here is a deeper look into why you should make the change:
Lowering Costs
Not only can your monthly bill cost less, but there are other miscellaneous charges that tend to lessen with VoIP. VoIP long-distance calling fees are often cheaper. Furthermore, video conferences allow for less need to spend money on travelling.
Mobility
VoIP Business Phone Systems reduce to the need for you to remain at your desk 9-5. You can easily send calls to your remote desk or your mobile phone, permitting you to take calls on the road or at home. Remote workers also appreciate how mobile VoIP business phone systems are. Find me/follow me call routing lets you make a list of numbers prior to an incoming call going to voicemail. For example, your office phone can ring four times and then automatically switch over to your cell phone.
Auto attendant
Auto attendants are extremely valuable for a company. Not only does it create the impression of professionalism, but it means you don’t have to direct the calls yourself. It is an interactive menu that allows customers to pick the appropriate extension based on their needs. With VoIP, they are entirely customizable, but it is wise to make your menu short and simple. This way, your callers don’t have to try and guess which extension they want.
Music on hold
All businesses sometimes have to put the customers on hold. Rather than dead air, it is best to have some sort of music that they can hear. However, another option is to play something informative about your company, i.e., your most recent products, offers or services.
Do not disturb
Sometimes we just don’t want to be disturbed. Whether you’re are in the middle of a big meeting or have a deadline to meet, VoIP makes it possible to temporarily halt incoming calls with a push of a button. This way, you don’t have to turn your phone off altogether but can send them to a chosen destination.
If you have any questions regarding Business Phone Systems, please contact Advanced Communication Systems today at 800-750-3624. You can also follow us on Facebook.
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