The start of a new year is a great time to invest in new telecommunication technology. If you don’t know where to start with your technology upgrades, you should consider Call Accounting software.
What is call accounting software?
Call accounting software is a metric system for business telephone lines. The call accounting software is designed to track ca traffic, improve network management, and provide notifications throughout a corporate network.
By tracking inbound and outbound calls, your business will have better control over business telephone call expenses.
The call accounting system can identify call type, the origin of the call, duration of the call, and record calls. From all this real time data collection, you can see where you can save on business operational cost.
On average you can save 10% to 40% on your telecommunication expenses by using call accounting software. By showing your workers how they can better communicate you will develop a more efficient workforce.
Without having a call accounting software, you can experience the following disadvantages:
– Over charges on international calls and personal calls.
– Put at a higher risk for security breaches.
Modern day call accounting software can provide you secure, reliable access to your business telecommunication system via VoIP to provide your business accurate data and a centralized business.
What are the benefits of call accounting?
There are three primary benefits:
1. Better work productivity
2. Lower telecommunication cost
3. Improved customer satisfaction through quality customer support
You can have full control over your call accounting with a web based call accounting software from
Advanced Communications Solutions. You will have call accounting that’s platform independent so you can access your network data from any technology device and any operating system.
Have a look at our call accounting solutions today to get started on better business telecommunication management in 2014.
Advanced Communication Systems is a national vendor of Avaya and Cisco
If you have any questions about Call Accounting Software, please contact Advanced Communication