There are many advantages to using the internet for your company’s phone service. The best known benefit is perhaps the cost savings. However, Cloud Business Phone Systems are also reliable and come with great features. There are certain features that are especially valuable though. Here are some features that you should look out for when selecting a Cloud system:
Voicemail to Text
Voicemail to text is a great time saver. With this feature you don’t have to listen to your voicemails; instead you can read them. Not only does this help your employees save time, but it also means that they can stay in touch with their voicemail box while on the go.
Find Me, Follow Me
Cloud systems also have the capability of connecting various devices to the same number. This means that you can set up your cell phone to ring along with your desk phone. This is great if you are travelling or constantly on the go. With the Cloud, you don’t have to worry about missing an important call.
Drag and Drop Call Flow
The Cloud allows for more control over your Business Phone System. With traditional systems, you needed professionals to make changes over your system. However, with the Cloud you can use a drag and drop platform to control different aspects of your system. You can easily reassign extensions, manage call routes, and set up call menus without having to call an expert.
Click to Call
Click to call makes it even more convenient for a customer to contact your company. With this feature you can add a clickable version of your phone number to your phone system. When customers click the number it automatically calls your company. This can help drive more leads and customers to your company.