VoIP (Voice over Internet Protocol) is quickly starting to replace traditional phone lines in offices. One of the biggest reasons for this is the fact that VoIP can save businesses a lot of money in Business Phone costs. However, there are a few factors in determining whether it is a good fit for your company. It’s important to do some research ahead of time. Here are some things to look into to see if VoIP would work in your office.
You will need to ensure that your network can handle the VoIP traffic as well as what it is presently being used for now. If it can’t, you will require a separate network dedicated solely towards your VoIP traffic. Otherwise, you will experience issues when you try to make and receive calls.
It is also important to determine whether your bandwidth can handle a VoIP service. The more calls you make, the more bandwidth you’ll need. Before you sign up for VoIP, you should know how many simultaneous calls you make at both peak and normal usage times. If you don’t know this ahead of time, you may find out the hard way that you don’t currently have the necessary amount of bandwidth to support your company’s average call usage.
The other important part about pre-VoIP preparations is to determine what your outage plan is in the event of a network or power outage. Your provider can help you craft a plan so that you’re not without phones in the event of an emergency. Some of the most common ways of avoiding this are to have your carrier call forward your lines or to set up a fail-over ahead of time.