For a business to operate properly, you have to install the technology that best suits your particular needs. In order to achieve this, you have to know and understand the different options available to you. You don’t want to spend a lot of money and waste time on a system that doesn’t fit your specific requirements. For example, many businesses do not know the difference between an intercom system and overhead paging. In fact, many think they are the same thing. This is inaccurate, however. Knowing the difference can not only save you a lot of grief but can actually assist your business.
Intercoms allow for two-way communication. Put simply, this means that if someone puts out a message to recipient, the message receiver has the ability to respond. They do this by picking up the already connected phone line. Many intercoms have speakers with built-in microphones. Therefore, intercoms are great for communication from two ends.
Overhead Paging System
Conversely, overhead paging systems are one-way communication devices. Businesses like large offices, retail stores, hospitals, etc. can benefit from overhead paging. Whoever gets the message can hear it regardless of their location in the building and react quickly. Overhead paging does not require a phone extension, as it is an overhead announcement.
Which is Best for your Business?
As you can see, one type of system isn’t really better than the other. Deciding on which one to install really depends on what type of company you are. As touched on earlier, large workplaces often benefit from overhead paging. However, if your company requires a device with two-way communication, you should consider an intercom system instead.