Cloud Based PBX Systems can benefit businesses in a plethora of ways. The biggest way is that now even small companies can share the benefits of a high-quality Business Phone System and pay less at the same time. Here’s how switching to a Cloud PBX can help your company:
The biggest factor in reducing your monthly bill by switching to a Cloud PBX is in the reduction of long-distance and international call costs. This is because you are using the Internet which essentially makes all of your calls toll-free.
This isn’t all though; a Cloud PBX comes with a lot less hardware than traditional systems. This means that the initial installation is a lot simpler and cheaper. It is also less to maintain.
Flexibility and Scalability
A Cloud system is both flexible and scalable. Not only can new features be added easily, but you pay by usage. This means that you only have to pay for the amount of lines you currently use as opposed to an entire block of them. Best of all, if you want to scale up or down your lines you can do so with a few button clicks.
Cloud PBX’s are great for collaborative working. For example, if you want to switch from a voice-only call to a video conference in mid conversation, you can do so. Desktop apps also come with a wide spectrum of functionality in a single place. This helps your employees increase their productivity.
As mentioned earlier, small businesses now have a chance to compete with enterprise-level telecommunications when they switch to a Cloud PBX. Cloud PBXs have the ability to incorporate features such as find me follow me, caller or ring groups, ACD queues, visual voicemail, IP faxing, etc.