After you’ve selected your company’s new business phone system, your job is done, right? It’s time to let the professionals at Advanced Communication Systems take over. Well…almost, but not quite. A phone system installation requires a bit of planning and training.
All Employees Deserve the Opportunity for Training
In order to accommodate varying employee schedules, businesses typically choose partial days for all of the appropriate training. We suggest about ninety minute courses, and depending on your company this can be fine-tuned according to your timeline and needs. However, the key is to pick training days on the same day of installation or the following day so that your employees can feel comfortable with the new system as soon as it is up and running.
Don’t Forget About Your Remote Staff
Your remote staff needs to know how to utilize the new business phone system too. One of the easiest ways to train them is do this is via web conferencing. ACS accommodates the schedules of your remote employees to arrange training as soon as possible after installation so that your business works as one team!
Administration Training is Vital
Whether the office manager or business owner is going to be the go-to person for your new business phone system, they should receive their administration training within a week or two of the install. Experts agree that it is good to allow the system to be in place and in use for about a week before admin training, that way administrators have the chance to discover what questions they need to ask.
When your business is ready to make the decision to buy a new business phone system, or if you simply have questions regarding our training plan, please contact ACS. We are always eager to discuss business phone system installations and how your system can be installed with negligible interruption.