The Business Phone System is the cornerstone of all telecommunications for businesses. That isn’t to say it hasn’t undergone radical changes in past years. There are products and services that weren’t available a decade ago. If you haven’t updated your system since then, it might be time to look at what is out there. Here are some of the best reasons to update your Business Phone System.
These days you have more options with your voicemail. Rather than only having the ability to repeat and delete messages, there are many customizable options. Now you can take advantage of interactive menus that can listen to, delete, edit, save, and archive messages instantaneously. You can even access multiple mailboxes through a single device. This is useful for companies that have more phone lines than voicemail boxes.
Many Business Phone Systems allow for convenient remote access. Not only can you have your voice messages emailed to you as an audio file, but you can also configure calls to come through on your mobile phone. This is fantastic because you don’t have to stay at your desk to have access to your phone system.
For some businesses, it is not feasible to have an employee solely dedicated to answering and forwarding incoming calls. For these companies, it is better to employ an auto attendant. Most customers are familiar with auto attendants. It is used to greet callers and then send them to the correct line depending on how the caller responds to the prompt. Auto attendants can not only save your employee’s time, but they can also increase their productivity.
You don’t have to manage a line from only the phone receiver anymore. There are now apps and desktop software that allow a user to access their system right from their computer. With desktop integration you can place calls, use voicemail, see caller ID, and access call logs right from your computer.
VoIP Business Phone Systems, in particular, are not bound geographically. VoIP allows companies to reach across international locations without breaking the bank.
These are only a few of the ways that a Business Phone System update can help your company. If you have any questions regarding Business Phone Systems, please contact Advanced Communication Systems today at 800-750-3624. Please feel free to also follow us on Twitter.