Finding the right phone system is a crucial aspect of any small business plan. But with so many options available on the market in a variety of configurations, offering an ever-growing range of features and benefits, how can you be sure that you purchase the best system for your business needs? And what’s the best way to deploy it?
There are many things to consider when evaluating and implementing a new small business phone system, including:
Understanding User Needs: First and foremost, your small business phone system should give your employees the tools they need to be successful. It’s important to know which tools your workforce needs. Does your workforce need easy access to rich-media conferencing tools? Do workers need one phone number that simultaneously rings on multiple devices?
Small Business Phone System features and capabilities to consider include:
- Videoconferencing
- Mobile softphones, for using a computer as a phone
- Automated attendant
- Paging and intercom
- Presence technology—the ability to quickly identify who within your organization is available at any given moment, as well as the best way to reach them
- Wireless IP phones, enabling workers to access data and be easily reachable, even as they roam about a sales floor, warehouse, or other location
- Integration with a customer relationship management (CRM) system
- Unified messaging, with notifications by e-mail, text message, or phone
Don’t be Afraid to Change: The right small business phone system will allow you to evolve your business practices, allowing your employees do things that were not possible before. Don’t resist this change. Instead, embrace it!
Consult the Experts: Before jumping at the chance to purchase a new small business phone system, call the communication experts at Advanced Communication Systems. We will be able to match your needs with a small business phone system with the right features and capabilities to help you meet your company’s short- and long-term business goals.
Discover how a small business phone system from ACS can improve your business.
If you have any questions about Small Business Phone Systems, please contact Advanced Communication Systems by calling 1-800-750-3624 or visit BuyTelephoneSystem.com today
About Advanced Communication Systems:
Advanced Communication Systems is a National vendor of Avaya and Cisco telecommunications products with local offices in Northern Virginia, Maryland and Washington DC. ACS offers business telephone solutions and maintenance services that help you leverage the value of your business’s telephone system investment. From traditional PRI to Voice over IP (VoIP), ACS gives you more options for voice and communication technology solutions than any other provider.
You can also follow Advanced Communication Systems on Facebook, Twitter, LinkedIn, and Google+.
About The Author
