On Monday we took a look at signs that it is time to upgrade your current business phone system. Today, we will give you some more tips on when it is time to upgrade.
What is your service plan?
Are you frustrated with your current vendor? If they are charging you too much for poor service, it is time to investigate a new vendor. One of ACS’s specialties is to conduct a full analysis of your current plan and compare it to others in today’s current market, striving to lower your monthly costs and increase your customer service experience.
Check your technologies
If your business phone system was manufactured by an outdated company, you may not be able to get adequate tech support when problems arise. This has been a common problem of Nortel customers since they went out of business in 2009. It may be time to pull of the band aid off and upgrade your phone system to not only take advantage of the newest technologies, but have superior customer service.
Check Your Networks
If your business is operating on 1980’s tech, you are missing out! In 2016, you may not even require a land-line for your business. Take inventory of what your business needs to offer great service and eliminate the rest.