Advantages of Hosted IP Business Phone Systems
With Hosted IP Business Phone Systems, you only have to pay for what your business requires. Due to how easily you can scale the system, a growing business doesn’t have to predict future growth but can rather add additional seats as you need them. Furthermore, Hosted IP Business Phone Systems are simple to move if your business ever needs to relocate.
Hosted IP Business Phone Systems also have a wealth of features small businesses can enjoy. Find me/Follow me capabilities, Conferencing and Voicemail to Email usually aren’t available if a business is on a limited budget. Your business wouldn’t even need to hire an IT person because they are handled by the system provider.
Disadvantages of Hosted IP Business Phone Systems
While Hosted IP Business Phone Systems offer multiple advantages, there are a few drawbacks. Some users have expressed concern that the voice quality isn’t quite as superior as they anticipated. If your business is set on a Hosted IP Business Phone System, research the service provider beforehand; oftentimes voice quality differs depending on who you chose.
Another disadvantage is that Hosted IP Business Phone Systems are one hundred percent dependent on your Internet service provider. If they are experiencing downtime, your phones will also be down.
Advantages of premised-based IP phone systems
Premised Based IP Business Phone Systems are highly customizable. If you want to change your number or add new users it can all be completed on-site without having to go through your Service Vendor. You also have more control over your choice of features that would typically cost extra if you were using a Hosted IP Business Phone System.
Disadvantages of premised-based IP phone systems
If you select a Premised Based IP Business Phone System, you may need to hire a dedicated IT person to maintain and troubleshoot the on-site system, or at the least have a phone technician that you can use piecemeal should issues arise.