Whether you are traveling for work or working from home, staying in touch with the office is important. Cell phones offer some level of connection but not to the degree of Cloud Business Phone Systems. After all, it is vital that employees maintain the same amount of access to their tools and data as if they were in the office. Anything else would risk workflow disruption and possibly affect your company’s level of customer service. Here’s how Cloud Business Phone Systems can help your employees stay in touch while on the road:
Cloud Business Phone Systems
In the past, working from the road or at home was very challenging. You essentially had to rely on your personal communications to make periodical check-ins. By switching to the Cloud, you get a phone system that lets you make calls over the internet rather than traditional analog lines. Because you are not relying on your office’s physical lines, this means that you can still use your phone system when you are out of the office.
Communication Access
Cloud systems offer a level of reliability that traditional systems don’t. Whether you are at home, traveling, or even suffering a power outage, you can still access your business lines as long as you have access to WiFi and a cell phone or laptop. This amount of redundancy means that it is unlikely that you will ever experience an outage. For remote workers, it also means that it is much easier to work from alternate locations.
Customer Experience
Not only will your remote employees be more productive with the Cloud, but your customers won’t even know they’re out of the office. In the past, trying to reach a traveling employee was near impossible. With the Cloud, this is not the case. Your employees will still have access to all of their tools and data. This makes it so easy to handle customer requests that they won’t even realize your employees are working out of the office.
If you have any questions regarding Business Phone Systems, please contact Advanced Communication Systems today at 800-750-3624. Please feel free to also follow us on Twitter.