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Avaya IP Office 8.1: A Unified Communications Solutions for SMEs

SIP and
VoIP Solutions

Replace outdated and inefficient
hardware systems with a flexible
and reliable SIP or VoIP solution.

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Deliver high quality communications

At ACS, we offer personalized strategic planning, end-to-end solutions, and outstanding customer support. Our proven communications solutions will not only improve your operations, but also reduce your costs and increase your revenues. No matter how complex your organization, we can help keep you connected with high quality communications.

Discover how SIP and VoIP can improve your business

Gone are the days when businesses use traditional landlines to communicate. With a SIP or VoIP solution, you can experience more efficient and cost-effective telecommunications than you would with traditional solutions.

Cost Savings

Using SIP or VoIP is a great way for businesses to save money. Since VoIP can route calls over SIP Trunks, you no longer need expensive, multiple physical phone lines. Furthermore, since SIP or VoIP use the internet to place calls, your phones can be used in the office, at home, or in satellite offices. This flexibility provides a lot of different options for businesses to save money based upon their own unique business operations.
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How it Works

With SIP Trunking, your business can merge its’ existing voice and data networks into a single network. By doing so, you can not only save money but also receive a high-quality communications solution. Moving all – or just some – of your expensive analog lines over to SIP Trunks can immediately save your business as much as 40-50% off of your monthly business phone bills.

Our streamlined approach

A 4 phase implementation process made easier

Configuration

Training ImgACS begins by building your network, making sure to meet your tailored specifications for business optimization. Our Project Coordinator will work with you to determine how you want your service set up – like setting up your DIDs, call queues, call routing, and call control.

Implementation

Streamlined Img2After finalizing your details, we will proceed with on-site test calls using your network. This step is taken before transferring your numbers to ensure the excellent quality of all incoming and outgoing calls.

Training

Streamlined Img3Once your solution has been implemented, our skilled technician will provide comprehensive training to your staff. It is crucial for you to grasp the intricacies of your new solution, as this reduces the chances of confusion and frustration. With adequate training, operating your new solution becomes effortless.

Support

Streamlined Img4Once you begin using your new solution, it’s natural to have questions about its features, or requests for programming adjustments. You won’t be on your own: our dedicated technical support team is readily available to answer your calls and provide assistance to address your specific requirements.

Free guide: Business VoIP

How it works: Benefits and Disadvantages

Business Voice over IP (VoIP) is growing in use worldwide because it allows users to make phone calls over LANs (local area networks) or the Internet. While the technology has countless advantages (such as cost savings), it also has its share of disadvantages (such as, how do you make calls when the Internet goes down?)

Nationwide and local client success

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  • Cloud Call Center with 200 agents
  • Cisco UCM-G Secure Cloud Phone Solution for 3,300 users
  • SIP Trunking to support over ten million minutes
  • ACD

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract

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  • Multiple Avaya UC Systems
  • Infrastructure upgrades
  • Managed services contract
  • Private IP Cloud interface

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  • Avaya Hybrid IP Solution with
    Cloud Backup
  • Managed services contract
  • SIP Trunking for 150 users

Improve your business telecommunications today.

Get in Touch

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