With remote work becoming increasingly popular, Voice over Internet Protocol (VoIP) technology has become the norm for business communication. VoIP allows businesses to conduct voice and video calls over the internet, rather than using traditional phone lines. However, there are several best practices for optimizing VoIP performance you should be aware of. This ensures that you will receive the best experience possible. In this blog post, we’ll discuss some of the essential practices you should employ to get the best out of your VoIP system.
Check Your Internet Connection
Since VoIP uses the internet to connect, ensuring that you have a stable internet connection is essential. You should regularly check your internet connectivity and bandwidth speed to guarantee that they meet the VoIP call’s minimum requirements. We recommend using a speed test tool to check your internet speed, whether at the beginning of your workday or before making a call. If your speeds are slower than the recommended minimum, you may experience issues with VoIP performance.
Update Your Software
VoIP software updates frequently, so ensure that you have the latest version installed. Updates not only enhance call quality but also can include additional features and improved security. Updates also fix bugs that could negatively impact your VoIP performance.
Prioritize VoIP Traffic
Background network activity, like software updates, file downloads, and web browsing, consume internet bandwidth and slow down your internet speed, which would affect VoIP performance during calls. Prioritizing VoIP traffic ensures that your VoIP system receives enough bandwidth to process calls and keep the audio quality high. You can prioritize VoIP traffic with Quality of Service (QoS) settings in your router or managing traffic with a software program.
Choose a Supported Protocol
VoIP protocols determine the type of call your system initiates and the quality of the audio. SIP and H.323 are the most commonly used VoIP protocols, but other options may provide better performance. Check with your VoIP provider as to which protocol is supported for your system, and consider experimenting with other protocols to see if they offer better performance.
Optimize Your Network Hardware
Suppose your network hardware, such as routers, switches, and cables, are outdated, or not suitable for your VoIP system. In that case, it would cause latency, packet loss, and other network issues that would hurt your VoIP performance. To optimize your network hardware, make a backup of your current settings and reset your network hardware to its default settings. Then, adjust the hardware settings to make them optimized for VoIP performance. If you’re unsure how to do this, contact your network hardware manufacturer for guidance.
VoIP calls offer increased flexibility, cost savings, and improved features but are prone to performance issues if not optimized correctly. By following the tips outlined in this blog post, you’ll be able to optimize your VoIP performance, ensuring high-quality calls, and a better overall experience. Whether you’re working remotely or in an office, ensuring that your VoIP calls are smooth and seamless is essential for the success of modern businesses. If you have any questions, please contact Advanced Communication Systems today at 844-593-3965. Please feel free to also follow us on Twitter.