All businesses want a competitive advantage. Innovative technologies, like SIP Trunking, is one of the best ways in which to achieve this. SIP works in conjunction with VoIP through a PBX based system. It delivers service by eliminating an analog phone line and using a SIP Trunk instead. Here are five benefits of SIP Trunking:
Calls are made through the Internet instead of a landline. Therefore, your business saves on hardware costs and long-distance charges. Additionally, you only have to pay for the amount of Trunks you require.
Customers switching to SIP (or even VoIP) are typically anxious over depending entirely on the Internet for telecommunications. However, with SIP Trunking business phone systems there are backup plans in case of an outage. If you lose power, your calls are automatically redirected to a cell phone, landline, or different office.
Improved Customer Service
Customers also have more options when a business has SIP Trunking. Because SIP Trunking makes it convenient to add separate international and geographical numbers to your package, customers have different ways to call you. Sales increase when your customers have numerous ways to reach out to you.
With SIP Trunking, you need only purchase what you need. This is a huge benefit because you don’t have to spend money on Trunks you don’t need. Likewise, you don’t have to worry about growing too large for your phone system; SIP Trunking is the ideal option for growing businesses, as you only need to add Trunks as you expand.
A DID (or a Direct Inward Dialing number) is the number that customers reach you at. Traditionally a DID is obtained from the phone company. When purchased from the phone company, you are also charged for the IT and maintenance services, DID, and hardware. When purchased with SIP Trunking, you don’t have the additional costs.