Avaya IP Office R12 provides an advanced communication solution, combining the latest VoIP technology with unified communications. This upgrade is tailored to meet the evolving needs of small businesses. Upgrading to Avaya IP Office R12…
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Desk Phones vs. Softphones: Finding the Right Fit for Your Business
As businesses shift to digital solutions, choosing between desk phones and softphones becomes essential for optimizing communication. Understanding the distinct advantages of each option can help businesses select the system that best meets their needs….
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What is Direct Inward Dialing (DID)
Direct Inward Dialing (DID) is a game-changer in business communication. It allows companies to assign individual phone numbers to each employee or department without requiring separate physical lines for each extension. DID ensures that customers…
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 2
Last week we discussed how Avaya grew from humble beginnings to a telecommunications giant. It began with Partner and Merlin, but today Avaya has become a leader in the hybrid IP market. In this blog,…
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Avaya’s Journey from Merlin to Modern Telecommunications, Part 1
Avaya, a name that resonates with innovation and reliability in the telecommunications industry, has a storied history that has significantly influenced how businesses communicate. Known for pioneering systems that revolutionized corporate communications, Avaya’s journey is…
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Are You Maximizing the Potential of Your Business Phone Systems?
Understanding Your Business Phone System’s Full Capabilities Modern business phone systems are packed with features designed to enhance communication and efficiency. Common features include call forwarding, voicemail, conference calling, and caller ID, which are essential…
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Advantages of Cloud Business Phone Systems
In a technology-driven business environment, effective communication is the backbone of any successful organization. The rapid evolution of communication technology has introduced cloud business phone systems as a revolutionary alternative to traditional phone systems. It’s…
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The Partnership Between Avaya and the US Open Tennis Championship
Avaya has been associated with the US Open Tennis Championships for many years. Avaya is the core technology partner for the tournament, providing communication and collaboration solutions to support the event. Avaya and the US…
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Revolutionize Your Business Communication with SIP Trunking
Effective communication is the backbone of any successful business today. However, traditional phone lines can often be expensive, inflexible, and unreliable. Enter SIP Trunking—a modern solution that promises to streamline your communications, reduce costs, and…
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Transforming Business Communication with Cloud Technology
The way businesses communicate today is evolving rapidly. Traditional communication methods are being replaced by innovative technologies that promise efficiency, scalability, and cost savings. Among these, cloud technology stands out as a game-changer, reshaping how…
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