PBX, or Private Branch Exchange, is a critical component of business communications. It serves as an internal telephone network that connects employees within an organization and manages external communication. PBX systems allow businesses to manage…
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How to Transition from NEC Phones to Avaya
In the fast-paced world of business, adaptability and foresight are key. If your business currently relies on NEC phones, a crucial decision looms on the horizon. With NEC ending its phone system sales and support…
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Navigating Disasters and Future-Proofing Your Business with Avaya
In a world where unpredictable events are becoming increasingly common, the necessity for businesses to be prepared for disasters has never been clearer. The global shift towards remote work has highlighted the importance of maintaining…
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The Importance of an Operational Business Phone System During Storms
In today’s ever-changing business landscape, having a reliable and operational phone system is crucial for maintaining seamless communication with clients, customers, and team members. With the rise of natural disasters like Hurricane Milton, businesses are…
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The Top Benefits of Call Forwarding for a Business Phone System
Managing a Business Phone System isn’t just about ensuring clear calls; it’s about leveraging advanced features that enhance operational efficiency and customer experience. One such essential feature is call forwarding. For IT professionals tasked with…
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Comparing Business Phone System Features: NEC vs Avaya
In today’s fast-paced business world, having a reliable phone system is crucial for maintaining efficient communication and operations. Among the top contenders are NEC and Avaya, two leading providers known for their Business Phone Systems….
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Every Second Counts: Understanding 911 Compliance for Schools and Daycares
Ensuring the safety of every student during an emergency is a top priority for educational institutions. In a world where emergencies can happen at any moment, 911 compliance is essential for schools and daycares. This…
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Tips for Upgrading Your Current Business Phone System
Upgrading your business phone system is essential. As companies evolve, their communication needs change as well. Many organizations still rely on outdated phone systems that are costly to maintain, lack modern features, and struggle to…
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What is an interactive Voice Response System?
In the world of business communication, efficiency and customer satisfaction are critical. One technology that has revolutionized customer service and call management is the Interactive Voice Response (IVR) system. IVR systems are a powerful resource…
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Cost Comparison: Upgrading vs Continuing with Unsupported NEC Phones
In the fast-paced world of business communication, staying ahead of technology trends is crucial for success. For companies using NEC phones, a pressing dilemma has arisen as these models approach their end of life. This…
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