Despite the increasing reliance on mobile technology, desk phones remain an essential tool in business communication. Contrary to the assumption that desk phones are becoming obsolete, modern innovations have kept them relevant by integrating advanced…
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Benefits of a Softphone
In the ever-evolving landscape of modern communication, softphones have emerged as a pivotal tool for businesses and individuals alike. As we step into 2024, the significance of softphones in both personal and professional communication systems…
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What Is Call Routing and How Does It Work?
If you’re running a business, then you know that communication is key. You need to be able to connect with your customers and clients in order to keep them happy and satisfied. A big part…
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What are the Cloud Features That Can Best Serve Your Business?
There are many advantages to using the internet for your company’s phone service. The best known benefit is perhaps the cost savings. However, Cloud Business Phone Systems are also reliable and come with great features….
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The Basics of a PBX System
There’s a reason there are so many types of business phone systems. The various types of systems permit different companies to select the option that best fits their individual needs. Business owners have the ability…
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Is SIP Trunking or PRI better for your Business?
Today’s telecom market allows companies access to a numerous types of business phone systems, two of which are SIP Trunking and PRI. While some may consider the two indistinguishable, they have differences in terms of…
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Mitel Acquires ShoreTel
Last week, Mitel announced that they reached a deal to acquire ShoreTel. This is part of their larger trend of acquiring Unified Communications (UC) companies. The move, perhaps provoked by increased customer demand for cloud-based…
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The Most Important Business Phone System Maintenance Strategies
Have you ever considered, what would happen if your business phone system crashes? It’s a scary thought, as even a short disruption in services would be extremely problematic and frustrating; it may even result in…
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Hosted IP Business Phone System Vs. Premised-Based IP
Advantages of Hosted IP Business Phone Systems With Hosted IP Business Phone Systems, you only have to pay for what your business requires. Due to how easily you can scale the system, a growing business doesn’t…
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The Advantages of MiCloud Business
MiCloud has many cloud business phone systems to accommodate your entire office, regardless of whether they are local employees or telework employees. MiCloud’s cloud based business phone systems offer numerous features, providing a cost-effective approach…
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