Monthly business phone bills usually include both voice and data services. Utilizing both services can lead to higher phone bills, but we’ve been seeing some exorbitantly high bills. We are finding that many clients are stuck in their old habits of turning a blind eye to their monthly bill. They are anticipating getting the same bill each month and unfortunately pay it without hesitation, never noticing slight bumps in costs that add up over time.
I Had No Idea!
Believe it or not, we are seeing a common trend… companies paying for services they are not utilizing nor do they know they have! When a companies IT and administrative employees come and go it is easy to lose track of what your company actually has for telecommunication services. Additionally, when new services are being added over time old services don’t get canceled. Businesses are shocked at how much they are paying for services they have not been using!
Do You Really Need PRI and Analog Lines?
Businesses typically have a combination of analog lines and PRI circuits. You may want to consider eliminating your old PRI’s and replacing the existing system with a Virtual PBX or SIP Trunk on a new business phone system. Both of these use the Internet to carry calls more efficiently than a PRI.
Fax lines can also be replaced with an Internet-based equivalent. The same holds true for your alarm line. Alarm companies now use the Internet and cell technologies, proving to be quite cost efficient.
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