Not all business phone system hardware issues are necessarily due to crashes. Oftentimes natural disasters are the culprit. Furthermore, fires, floods, and other natural disasters can not only bring down your equipment, but it can render your business premises inaccessible. It is important that you have a disaster recovery plan in place to help your business recuperate all the faster.
Business Continuity
Business continuity refers to the plans and techniques meant to ensure that your business’s vital functions remain operational in the event of a disaster. There are three fundamentals of business continuity.
- Resilience: Most of the companies achieve this by engineering the critical business functions and supporting infrastructure in a way that limits their risk of catastrophic failure.
- Recovery: In the event of failure, companies make specific arrangements to recover or restore business functions.
- Contingency: In the event of resilience and recovery failures, these refer to last-resort plans.
Cloud Calling
VoIP business phone systems have one large benefit over PBX systems in terms of disaster recovery in that they are cloud based. As opposed to housing your data on-site, cloud based systems have data centers around the globe. In the event of a disaster, VoIP services reroute traffic to servers thousands of miles away.
Business Phone System Disaster Recovery: Planning and Prevention
One of the most important tips of any disaster recovery plan is to work in conjunction with your IT administrator or your phone system administrator. This is especially true if your are still using an on-premises system as opposed to the cloud.
Hopefully your business will not be the victim of a natural disaster. However, it always pays to be prepared. If you have any questions regarding disaster recovery or business phone systems, please contact Advanced Communication Systems today at 800-750-3624. You can also follow us on Facebook.
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