VoIP (Voice over Internet Protocol) Business Phone Systems are very popular right now. They come with a lot of beneficial features and can save your business money. However, when considering switching to it, one of the first questions you may have is if it will work without the Internet. After all, no one wants to lose communications if you go offline.
VoIP Without Internet
Unfortunately, your VoIP phones will not work without an active Internet connection. When you make a VoIP call, it goes out over the Internet rather than the Public Switched Telephone Network (PSTN). While this offers much better functionality, it does require an Internet connection.
You don’t necessarily need a wired broadband connection though. VoIP apps (like softphones) make it possible to make and take calls from wherever you are as long as you have WiFi or mobile data. Softphones are also good choices if you are on the move and away from your desktop phone.
Another option is to set up an LTE network that can act as a redundant backup if you lose your main connection. This is an affordable failover choice. You could also set up automatic call forwarding options in the event that you lose your Internet connection. In that scenario, when someone dials your business number it will forward it to a cell phone (or device of your choice).
While you do need an active Internet connection to run your VoIP Business Phone System, there are certainly enough alternatives in the event that your connection goes down. Between traditional broadband, mobile networks, or an LTE network, you should always be able to make and take calls.