Does your business still need a traditional landline in this day and age? They certainly still have some advantages. For example, they are extremely difficult to hack. Additionally, if your company is in a rural location and can’t get internet, traditional landlines may be your only option. However, traditional landlines have a lot of disadvantages. Are they still worth considering or should you upgrade to something more modern?
Disadvantages of Traditional Landlines
One of the biggest disadvantages of traditional landlines are the long-distance plans. A traditional landline is costly enough without having to add additional long-distance charges to your bill every month.
In general, traditional landlines don’t offer many extra features either. Whatever features you can add, tend to cost more rather than being included in the package. They’re also very inflexible. If you want to add more lines, it requires a costly, physical installation. Oftentimes, business owners find they have to be content with what they have rather than expand their system.
Alternatives to Traditional Landlines
If your company is looking for an alternative, you should consider VoIP. Voice over Internet Protocol (VoIP) is a technology that sends and receives calls over the internet, instead of traditional phone lines. Not only is it much cheaper, but it is also more convenient. For one, it uses the same internet and network connection that you already use. With VoIP, you can also decrease IT and support costs because you don’t require a lot of hardware. Additionally, many great features are included in your service like music on hold, call transfer, etc. The only drawback to VoIP is that it relies on a strong internet connection. While this is not a problem for most, you will experience issues if you try to operate VoIP on subpar internet.