VoIP has numerous benefits. Not only can it save your business money, but it has a lot of great benefits. For example, with VoIP you can easily scale your business. You can also take advantage of a lot of features lacking in Traditional Business Phone Systems. However, have you ever had a VoIP call randomly drop mid-conversation? This can prove very annoying, especially when VoIP calls are crystal clear the rest of the time. When you have network jitter, your network experiences inconsistencies with the data exchange. Because VoIP functions by converting your voice into data packets, you have to make sure that your network is working properly, otherwise calls may randomly drop. Here’s how to prevent network jitter:
Network Jitters
Jitter is one of the most common reasons for call quality issues. Fortunately, it is easy to identify and fix. Here are the most common reasons for VoIP jitter:
Network Congestion
In some ways, a network is like a highway. In other words, if too many people are using it, it can cause backups. If your data transfers get backed up, it can cause issues for your VoIP traffic. A simple fix to this is increase your bandwidth or to use your network less.
However, you don’t necessarily need to do either of those things. You could instead prioritize your data. By enabling VoIP calls as the priority in your network settings, you can make sure that your connection serves your phone before anything else.
Hardware Performance
If your hardware is outdated or not working properly, it may cause issues with jitter. For example, if your router isn’t working right or if your cables are damaged, it could limit your data flow.
Wireless Jitter
If you use a wireless connection, it could lead to a slower data flow when compared to hardwired connections. You should try a LAN cable rather than a wireless connection if you have a lot of data loss or jitter issues.
If you have any questions regarding Business Phone Systems, please contact Advanced Communication Systems today at 800-750-3624. Please feel free to also follow us on Twitter.