It is an unfortunate fact of business that companies have to deal with crises from time to time. Therefore, they have to create contingency plans to deal with every eventuality. This is especially true when it comes to communications. One of the best Business Phone Systems for business continuity is VoIP.
What is VoIP?
VoIP stands for Voice over Internet Protocol. When you use VoIP, you place and receive phone calls over the internet. With the rise of broadband, VoIP has rapidly replaced traditional phone lines. It not only has great features, but it is also cost-effective.
Business Continuity and VoIP
If you have properly configured your VoIP system, it is a great option for business continuity. Here is what you should consider when building your VoIP system:
VoIP is different than traditional systems when it comes to how they are powered. With VoIP, your phones on your desktop are powered by your company rather than the phone company. Therefore, if you lose power, you will lose your VoIP phones. Therefore, you need to have an uninterruptible power supply.
You should also consider the vital components of your VoIP system when building a business continuity plan. You should accommodate for your core and distribution switches, redundant call mangers, and any other devices used in your VoIP system.
Sizing and capacity
Good VoIP systems always feature redundancy. This way, if a fail-over is required you will not lose service. However, when considering your redundant backups, you need to review the size of your fail-over circuits. If you fail to do so, you may find that they are not adequate to handle your existing traffic.
If your fail-over isn’t designed properly, you could experience dropped calls. You need to keep this in mind when determining your budget and requirements.