VoIP (or Voice over Internet Protocol) is one of the most popular methods of business communications. Not only does it offer you cost savings, but it also gives your company more features and better functionality than a Traditional Business Phone System. However, while it has a good reputation for being secure, you do have understand VoIP security risks. As long as you take the appropriate precautions though, you shouldn’t run into any issues. Here are the best ways to combat the potential risks associated with using a VoIP Business Phone System.
What are the Possible VoIP Security Risks?
One of the most common risks is eavesdropping. Cybercriminals can intercept your audio streams and eavesdrop on your conversations.
Denial of Service (DoS)
With this attack, a cybercriminal starts a barrage of messages. This traffic then takes up all of your bandwidth and either slows or stops your system. This can severely hinder your calls from going in or out.
Phreaking can lead to excessive charges on your account. Hackers can also change your plan or rack up calls.
Best Practices for Preventing VoIP Security Risks
While the above threats can sound scary, as long as you take the appropriate steps you shouldn’t have to worry. Here’s what to do to keep your system secure:
- Keep your passwords secure at all times.
- Review your security practices whenever you make any changes.
- Make sure your employees stay up to date on all types of risk.
- Keep an eye out for unusual activity in your system. Anything that looks abnormal should be treated as a threat until you know otherwise.
- Set up account authentication. Because each computer has a distinctive IP address, it is easy to know which device is requesting access to your network.
- Contact your VoIP provider immediately in the event of an issue. They can handle problems before they get out of control.