Remote employees have drastically increased in recent years. Companies use them for a number of unique benefits. However, utilizing a remote team does bring about certain communication challenges. Here are some recommendations on how to efficiently coordinate with your remote employees.
Use Your Tools
If all of your employees are in-house, it is easy to schedule a quick morning meeting every day to make sure everyone has their daily tasks straight. There’s no reason you can’t do this with your remote employees too. You should take advantage of virtual Business Phone Systems. Virtual phones allow your team members to use an app on their cell phone so that they can make and take calls from the business line. These apps should also give your employees access to their voicemail.
Another good idea is to utilize project management software. This software allows all of your members to add tasks, due dates, and files. It is a great collaborative tool that will help you to coordinate with your remote employees.
Communication protocols are one of the most important aspects of any workplace. This goes tenfold if you have remote employees. Your remote employees need to know who to go to in the organization in specific circumstances. If they have an urgent problem with a customer who do they go to? A senior team member or the boss? Each organization has a different answer.
Communication protocols are also important in avoiding issues and miscommunications. Your in-house team may have an easy time picking up on how the office flows, but it’s important to set parameters for remote employees. The easiest way to avoid problems is to make sure that all employees are on the same page, whether they are in the office or out. Setting up guidelines and using the aforementioned tools can go a long way in keeping the workplace efficient.