A VoIP Business Phone System is a great asset for any business. It can offer fantastic features, lower phone bills, boost productivity, and enhance your call quality. However, it is important to make sure that your system is secure. Here’s some tips on how to secure your VoIP Business Phone System.
Call Log Reviews
You don’t have to have a lot of technical skills to perform regular call log reviews. By doing so, you can confirm that there aren’t big changes in activity. When you perform the review, you should check for unusual call destinations and durations. Unusual activity can be an indicator that your system is compromised.
You definitely need to have a strong password on your VoIP Business Phone System. Furthermore, it is best practice to change it on a regular basis. It is asking for trouble to leave your password as the default.
It’s also a good idea to use two-factor authentication. This is a great way to lessen the odds of your password getting compromised.
You should take advantage of security patches. If you keep your firmware up to date, you will have the current security patches. This helps to weed out any vulnerability your phone system may have.
Use a Router with a Firewall
It is a bad idea to connect your VoIP Business Phone System to the internet without a router with a firewall. Doing this makes it easy for unwanted users to gain access to your system.
Keep your Users Educated
You are only as strong as your weakest link. Unfortunately, sometimes your weakest links are your users. It doesn’t have to be this way though. If you make sure your users are educated to look out for fraudulent activity, you can help keep your system secure. Besides education, one way to do this is to implement policies (such as the ones listed above) that can help prevent fraud.